Guarantees

Product Warranty

All PROGRESFIL products are covered by the legal warranty provided under applicable laws in Italy and the European Union.

Warranty Duration
All products are covered by the legal warranty provided by applicable legislation.

What the Warranty Covers

• Lack of conformity existing at the time of delivery
• Manufacturing defects
• Malfunctions not caused by improper use

What the Warranty Does Not Cover

• Damage caused by improper use or negligence
• Normal wear and tear
• Damage caused by unauthorized modifications
• Damage resulting from inadequate maintenance

How to Request Warranty Assistance

To request warranty assistance:

• Contact us by email at assistenza.progresfil@gmail.com 
• Provide your order number and a description of the problem
• Send photos of the defect, if possible
• Keep your proof of purchase, such as a receipt or invoice

Processing Times

We aim to respond to warranty requests within 48 business hours and to resolve the issue as quickly as possible.